Hi,

Firstly, welcome to whysleep.co.uk, the entire team and I are very pleased to have you visit. So your first order with us goes as smoothly as possible, I've compiled together some basic information you might find useful. For starters, let me tell you what you get with whysleep.co.uk,

• Free UK Delivery on all products no matter what the order size
• Free batteries if needed in your order
• Competitive Pricing Pledge
• Complete discretion guaranteed
• Satisfaction guaranteed
• High quality service
• Simply returns policy
• Privacy Guarenteed

Don't worry if you've never bought anything like this before, there's nothing to be embarrassed or ashamed out - but then it's easy for me to say that :-) Take a look around and see what we have to offer, either by searching for something specific, or if your all new to this, by looking at our featured products or going through our product categories. If all else fails, if you receive any product that you're not happy about you may return it as per our terms and conditions of sale.

I highly recommend that you read the New Users FAQ, which should answer lots of your immediate queries like, what about returns or is my credit card secure. Also, if you're new to the internet or would like some assistance on the way to make your first purchase at whysleep.co.uk, to take a quick look at the step-by-step buying guide.

After all that, if you're still stuck or have a query you can either look the rest of the online Customer Services area, or email me, Sam on sam@whysleep.co.uk We work to a principle here, that we expect high quality customer service when we shop, so that's what we endeavour to provide to our customers.

Finally, enjoy the site and products, I'm sure you'll have fun ;-) If you've also got any sexy questions or queries, why not try the Ask the Sexpert service and I'll do my best.

See you soon, Sam. xx